Refund policy
Overview
We want you to be completely satisfied with your purchase. We offer a 14-day return window from the date you receive your order, in compliance with European Union Consumer Rights Directive rules for online purchases.
Eligibility for Returns
To be eligible for a return, your item must be:
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Unused, unworn, and in the same condition that you received it.
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In its original packaging with all tags, seals, or accessories intact.
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Accompanied by the receipt or proof of purchase.
Non-returnable items: Personal care items, customized/personalized goods, or final clearance items (unless defective).
How to Initiate a Return
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Contact us at
[support@weavebadminton.com]with your order number and reason for return. -
If your return is accepted, we will send you instructions on where and how to send your package.
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Note: Customers are responsible for paying their own return shipping costs unless the item is defective or incorrect.
Damages and Issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item so that we can evaluate the issue and make it right.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed automatically to your original payment method within 5–10 business days.